1. Privacy Policy and GDPR Compliance
We respect your privacy and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).
We clearly explain what data we collect, why it is needed, and how it is protected.
2. Data Collection Transparency
We may collect: name, email, phone number, travel destination, check-in and check-out dates, guest details, booking preferences, contact form submissions, and technical data (IP address, browser, cookies).
3. Purpose of Data Usage
Data is used for reservation assistance, booking confirmations, customer support, booking modifications, cancellations, fraud prevention, and website performance improvement.
Promotional offers are sent only where permitted and with appropriate consent.
4. Your Rights Under GDPR
You have the right to access, correct, delete, restrict processing, withdraw consent, and request data portability.
You may also file a complaint with a data protection authority.
6. Third-Party Data Handling
We use secure partners for email form services, payment-related communication (if applicable), customer support systems, and booking assistance partners.
No personal data is sold to third parties.
7. Data Security
We use SSL protection, secure servers, encrypted communication, limited authorized access, and ongoing security monitoring.
8. Data Retention Policy
Customer data is stored only as long as needed for booking support, legal compliance, or documentation purposes.
9. Contact for Privacy Requests
Email: jihawas148@gmail.com
Phone: +49 30 52005236
You can also submit a support request through our contact form.
10. Company Transparency Statement
We operate as an independent online travel assistance platform helping customers connect with reservation services and booking support.
11. Booking Disclaimer
We are not directly affiliated with airlines or hotels unless explicitly stated.
Prices may vary and availability depends on the provider. Historical pricing may change over time.
12. Cancellation and Modification Policy
Reservation updates, cancellations, and support procedures follow provider policies.
Our agents guide you through the process and explain any applicable fees or timelines.
13. Customer Support Assurance
We provide phone-based support, dedicated booking agents, and multilingual assistance.
Your privacy, booking security, and travel confidence are our highest priorities.
14. Legal Footer Content
Terms & Conditions, Privacy Policy, Contact Information, Disclaimer, and GDPR Statement are available at all times.
